1. Introduction

Welcome to ZoneMac. This privacy policy explains how ZoneMac Inc. (hereinafter referred to as "we") collects, uses, stores, and protects your personal information. Protecting user privacy is our core commitment, but in order to provide high-quality, safe, and personalized services, we need to process certain necessary data. **By using our services, you agree to the data processing practices described in this policy.**

2. Information Collection

We collect various types of information to provide you with services and continuously improve the product experience. The types of information we collect include, but are not limited to:

2.1 Information You Actively Provide

• Registration Information: Including your name, email address, phone number, password, etc.
• Identity Verification Information: When required by law or for security and risk control purposes, we may ask you to provide government-issued identification.
• Payment Information: Your credit card number, billing address, etc. (usually processed directly and securely by our payment partners).
• Communication Records: Chat records, email correspondence, etc., between you and our customer support team.

2.2 Automatically Collected Information

• Device and Log Data: Including your IP address, browser type, operating system, access time, clickstream data, etc.
• Usage Data: Resource consumption (CPU, memory, network traffic, etc.) while you are using our cloud server services, for billing and monitoring service health.

3. Information Use

We have broad rights to use the collected information to support and expand our business, specifically including:

• Providing Services: Processing orders, setting up servers, and managing accounts.
• Security and Risk Control: Detecting fraudulent behavior, service abuse (such as illegal mining, network attacks), and protecting platform security.
• Service Improvement: Analyzing user usage patterns to optimize hardware configuration and network performance.
• Marketing and Communication: Sending you notifications about new products, promotional activities, and system maintenance (you can opt-out of marketing emails at any time).
• Legal Compliance: Fulfilling obligations required by tax, audit, and other laws and regulations.

4. Information Sharing

For business operations, we may share your information in the following circumstances without seeking your confirmation again:

• Service Providers: Sharing necessary information with third parties that assist our operations (such as payment gateways, data center partners, analysis tool providers).
• Affiliates: Sharing within the ZoneMac group to provide a unified service experience.
• Legal Requirements: We will cooperate in disclosing relevant information when legally required by courts, government agencies, or law enforcement departments.
• Business Transfer: In transactions such as mergers, acquisitions, or asset sales, user information may be part of the transferred assets.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to identify your identity, save preference settings, and analyze traffic. You can manage cookie preferences in your browser settings, but disabling cookies may affect the convenience of using the service. Continued use of our website indicates your agreement to our use of these technologies.

6. Data Security

We adopt industry-standard physical, electronic, and managerial measures to protect your data (such as HTTPS encryption, access control). However, internet transmission is not absolutely secure; we cannot guarantee that information you transmit to us will never be intercepted or cracked, and you must bear the relevant risks yourself.

7. User Rights

Depending on applicable laws, you may have the right to access, correct, or delete your personal information. You can manage most information yourself through the account control panel. For requests that cannot be handled by yourself, please contact us through official channels. Please note that for legal compliance or legitimate business purposes (such as dispute resolution), we may need to retain some historical data of deleted accounts.

8. Policy Updates

We reserve the right to modify this privacy policy at any time. Significant changes will be notified to you via email or website announcement.Your continued use of the service after policy updates will be deemed acceptance of the modified privacy policy.

9. Contact Us

If you have any questions about this privacy policy, please contact our compliance team through the ticket system.